Notifications
WhatsApp alerts
Available on the Agency and Provider plansUpdated September 2026
Some alerts should reach a phone, not an inbox: DNS has propagated at 2 a.m., a client approved the launch, a payment failed. The WhatsApp channel sends DNSPeek events to a verified phone number.
On this page
Connect a phone number
Click “Add WhatsApp” on Team → Notifications
Owners and admins can add WhatsApp channels.
Enter the number and a name
Use the international format with a plus sign and no spaces, such as
+380501234567. The name, such as “On-call phone”, is only shown in DNSPeek.Enter the 6-digit code
DNSPeek sends a code to that number on WhatsApp. It is valid for 10 minutes and allows 5 attempts. A workspace can request up to 5 codes per hour.
The channel is created with every event ticked; narrow it down in the events matrix. The full number is stored encrypted and is shown masked, such as +380•••••4567. To change the number, connect a new one and delete the old channel.
Unsubscribe with STOP
The person who owns the phone is always in control. Replying STOP (or UNSUBSCRIBE) to a DNSPeek message turns off every WhatsApp channel for that number, in every workspace. The channel card then says the recipient sent STOP.
Admins cannot switch such a channel back on. The recipient sends START to get alerts again.
Monthly message quota
Every message WhatsApp accepts counts towards the workspace’s monthly quota: alerts, test messages and verification codes (a code that could not be delivered is given back). The counter resets on the 1st of each month (UTC); the Notifications page shows how much is left.
| Plan | WhatsApp messages / month |
|---|---|
| Free | Not included |
| Pro | Not included |
| Agency | 300 |
| Provider | 3,000 |
A WhatsApp channel also uses one of the plan’s notification channels. See Notifications.